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Building CERs and SERs for Enterprise Resource Planning (ERP)

Models and Methods Track



AFCAA is pleased to present an abstract for an Enterprise Resource Planning (ERP) paper. We will present the results of several years of data collection and study of ERPs, with the intention of providing and improving ERP cost metrics.

Last year at many conferences including SCEA, the Air Force presented a paper created from the collaboration of the service cost agencies, Army, Navy, and Air Force, on improving ERP program cost estimating in the DoD. This paper gave the state of affairs for DoD ERPs and ERP estimating, and identified many important cost drivers and benchmarks within the ERP life cycle. It also outlined some of the initiatives that the cost agencies are now working in order to increase estimating efficiencies. AFCAA has now developed those initiatives and is ready to provide some of them in this paper. The first section will recap and update the last presentation by providing important ERP program definitions and showing why ERP projects are being undertaken by the DoD. The second section of this paper will present results which include cost estimating relationships, measurements and benchmarks mapped to a WBS. The third section of this paper will describe how AFCAA has organized this information in to a toolkit of applicable data sheets. The final section will summarize our findings and lessons learned.

This paper provides useful information to the cost estimating community. The service cost agencies expended great effort collecting this information, and relish the opportunity to provide these measurements to the community, with the ultimate goal of cost analysis improvement for everyone.


Dr. Wilson Rosa
Air Force Cost Analysis Agency
Wilson Rosa is a Technical Advisor with the Information Technology Division of the Air Force Cost Analysis Agency (AFCAA). Prior to joining AFCAA, Mr. Rosa worked at the Naval Sea Systems Command as a General Engineer where he was responsible for analyzing numerous major acquisition programs including Remote Mine Hunting System, Standard Missile Block IV, Cobra Judy Replacement, Naval Fires Network, and Area Air Defense Commander. Mr Rosa also spent 2 years with the Naval Air Warfare Center (NAWC) as an Industrial Engineer. At NAWC, he prepared multiple budget requests and cost analyses for the V-22 Osprey and T-45 Goshawk project offices. Before joining NAWC, Mr. Rosa was an Engineering Director with Caguas Medical Center (Puerto Rico) where he was responsible for the safety, daily operations, and modernization of 13 regional hospitals.

Throughout his financial management career, Mr. Rosa has received numerous awards and accolades to include 2006 Civilian Cost Analyst of the Year, 2003 Comptroller Excellence Award from the Assistant Secretary of the Air Force (SAF/FM), 2000 Procurement and Competition Excellence Award from the Assistant Secretary of the Navy (ASN/RDA), 2008 Comptroller Eagle Award, and 2003 Runner-Up Civilian Cost Analyst of the Year from the American Society of Military Comptrollers.

Mr. Rosa has recently earned his PhD in Engineering Management at George Washington University (GWU). In 2001, he earned his M.S. in Engineering Management from GWU. He majored in Mechanical Engineering, graduating in 1995 from the University of Puerto Rico.

Travis Packard
Air Force Cost Analysis Agency
Travis Packard is an Operations Research Analyst at the Air Force Cost Analysis Agency (AFCAA). Mr. Packard joined the Air Force through the PALACE Acquire Internship program where he began his career with AFCAA in the Information Technology division. He currently supports the JTRS program cost estimates while engaging in research with MAIS programs. Prior to joining the government, Mr. Packard worked as a mechanical engineering intern with two separate companies in the maritime industry. In his role at these establishments, he provided assistance on many key subjects such as regulation compliance, document management, preventative maintenance issues, and new and improved design work. Mr. Packard has been with AFCAA since earning his Bachelor of Science in Mechanical Engineering from the University of South Alabama in 2009.

James W. Bilbro
JB Consulting International
Mr. Bilbro is a consultant with Cirrus Technology Inc., of Huntsville, AL supporting the Air Force Cost Analysis Agency. He retired as Assistant Director for Technology/Chief Technologist of the Marshall Space Flight Center in June, 2007 with over 39 years experience in research, development and application of aerospace systems. During his career with NASA he was a member of the Senior Technical Service; received over 65 awards including two Medals for Exceptional Service; authored/co-authored over 90 technical papers and presentations; and co-holds a patent on the application of Doppler lidar to aircraft wake vortex tracking. He is an expert in the assessment and infusion of technology; strategic planning; international and national collaboration; and creation and management of R&D organizations. He is Fellow and life member of SPIE, serving 10 years on the board of directors and as President in 2004. He is member and past President of the Huntsville Electro-Optical Society; member of the American Institute for Aeronautics and Astronautics; and member of the Optical Society of America. He is past member of the Council of Scientific Society Presidents; the Steering Committee for Coherent Laser Radar Conferences; and the Technical Council of the OSA. He served as; Research Associateship Advisor for the National Research Council; feature Editor for Applied Optics; co-editor of two SPIE Proceedings publications; Associate Editor and member of the Editorial Board of Optical Engineering; member of the Editorial Board for the Applied Optics series of PWS-Kent; and contributor to the Encyclopedia of Modern Optics.

He obtained a BSEE from Colorado State University in 1969; an MSE from the University of Alabama in Huntsville in 1977; and completed course work and residency requirements for a PhD in Optical Sciences from the University of Arizona in 1983.


Max Hodal
Max Hodal is a Certified Cost Estimator/Analyst and Certified Parametric Practitioner in the Washington D.C. area. He has worked at Wyle Inc. for seven years supporting several federal government customers. Mr. Hodal has prepared estimates for software development intensive classified intelligence programs, IT modernization programs, financial systems and several others. He has contributed to various cost research efforts for his customers including development of a labor rates database and research and development for an economic analysis handbook. His specialties include software estimating, life cycle cost estimating, uncertainty/risk analysis and CER development. Currently he is supporting an intelligence community customer in their cost estimating office. Mr. Hodal earned his MBA from the University of Maryland in 2009 and his Bachelor of Science and Chemical Engineering from the University of Virginia in 2003.

Brian Kolstad
Brian Kolstad is a Certified Cost Estimator/Analyst, who has supported several branches of the Department of Defense in the Washington D.C. area for over 6 years.
Mr. Kolstad has developed estimates for software intensive IT programs, radar systems, and several other systems and programs. He has contributed to various cost research efforts for his customers including the development of the Tri-Service Missiles and Munitions Cost Database and the Wheeled and Tracked Vehicles Cost Database. His specialties include uncertainty/risk analysis, software cost estimating, life cycle cost estimating, and cost database management. He is currently supporting the Air Force Cost Analysis Agency’s IT division.
Mr. Kolstad earned his M.S. in Operations Research with a concentration in Decision Analysis from George Mason University in 2009 and his Bachelor of Science in Economics and Mathematics from the University of Rochester in 2003.